Delmarva Power Preparing to Support Customers
Ahead of This Weekend’s Winter Weather

SALISBURY, Md. (Jan. 22, 2026) – With winter weather expected to bring snow and
freezing rain across central Maryland and Delaware beginning late Saturday, Jan. 24, and
continuing through Monday, Jan. 26, Delmarva Power is taking steps to ensure customers
have the support they need before, during, and after the storm.

Delmarva Power is mobilizing for this winter storm and has proactively increased staffing to
ensure crews are available to respond to any power outages as quickly and safely as
possible. Of particular concern is the potential for a significant accumulation of snow,
followed by sleet or freezing rain, which can have a severe impact on trees and power lines.
Downed trees, limbs and other debris cause approximately half of all power outages during
storms. Our preparations are focused on keeping customers safe and restoring service
promptly if the weather causes damage.

Helping Customers Prepare
Delmarva Power encourages customers to take simple steps now to stay safe and
comfortable if the storm affects power in their area:
• Keep bottled water and non-perishable, easy-to-prepare food on hand.
• Customers who rely on electricity for medical equipment, or who may be elderly or
have disabilities, should confirm backup plans in case of an extended outage.
• Assemble an emergency storm kit with a battery-powered radio, flashlight, a first-aid kit, blankets, battery-powered or windup clock, extra batteries, medications, multi-purpose tool and list of important/emergency phone numbers.
• Fully charge cell phones, computers, electric vehicles, and other devices before the
storm arrives.
• If you have a landline, keep a corded phone available in case mobile devices lose power.
• Place a working flashlight with fresh batteries on each floor of your home.
For Natural Gas Customers:
• Please keep your natural gas appliances vents clear. Identify the location of outside
utility equipment such as natural gas or electric meters and gas regulators that could
be covered in snow and may be susceptible to damage from snow shovels and
mechanized snow removal equipment.
• Know where your natural gas appliances vent to the exterior and ensure the vents
are clear. If these vents become blocked by snow or ice, exhaust may back up
resulting in carbon monoxide build-up or a release of natural gas.
• Use a broom or brush to gently clear the area around the meter of anything blocking
it, including debris, ice and snow.
• Do not melt ice or snow on meters with a heat source, and do not chip or scrape ice.
These methods can damage or break the meter.
• It is also important to remove icicles that hang over the meter and can drip freezing
water that may damage equipment.
• If you smell natural gas or suspect a gas leak, get to a safe location and immediately
call 9-1-1 or Delmarva Power at 302-454-0317.

How to report outages:
Delmarva Power asks all customers to report outages in any of the following ways:
• Online at delmarva.com/storm
• Delmarva Power’s free mobile app
• Text message, to 67972
• Phone, by calling 1-800-898-8042.

These reporting services are available 24 hours a day, 7 days a week. To sign up for email
and text notifications, visit delmarva.com/alerts.

Restoration priorities
Delmarva Power’s restoration priorities are public safety and other essential services such
as 911 centers, hospitals, and pumping stations. Then restoration is generally scheduled so
that the greatest number of customers can be restored as quickly and safely as possible.
However, in cases of extended power outages, consideration is also given to customers
who have been without service for the longest.

Downed wires: safety reminder
As a reminder, fallen overhead power lines should never be approached or touched even if
the lines do not appear to be live or sparking. Call Delmarva Power (1-800-898-8042) to
report fallen electrical lines and power outages.

Delmarva Power customers are encouraged to visit delmarva.com/alerts before winter
weather grips the region. Customers can receive updates on their energy usage and
information regarding power outages via text, email, or phone, including when power is out,
when service is expected to be restored, or when power is restored. In addition, customers
can text “ADD OUTAGE” to 67972, to enroll in our two-way texting program to report
outages and check the status of an outage

To learn more about Delmarva Power, visit The Source, Delmarva Power’s online
newsroom. Find additional information by visiting delmarva.com, on Facebook at
facebook.com/DelmarvaPower and on X, formerly known as Twitter, at X.com/DelmarvaConnect. Delmarva Power’s mobile app is available at delmarva.com/MobileApp.

About Delmarva Power
Delmarva Power is a unit of Exelon (Nasdaq: EXC), a Fortune 200 company and the nation’s largest utility company, serving more than 10.5 million customers. Delmarva Power provides safe and reliable energy service to approximately 561,500 electric customers in Delaware and Maryland and approximately 140,000 natural gas customers in northern Delaware.