Del-One is proud to announce two internal promotions that reflect our ongoing commitment to ourteammates and to the future we are building together. These promotions recognize teammates who have
demonstrated strong leadership skills, a commitment to service excellence, and a willingness to bring new ideas forward in support of members and teammates.
Horacio Garcia-Korosec was promoted to Chief Experience Officer after serving as the Vice President of
Member Experience and Strategy. Horacio consistently demonstrates the ability to identify opportunities for improvement, streamline processes, and bring fresh ideas to the table. His understanding of both operational workflows and members needs continues to make meaningful impacts across the organization. In his new role, Horacio oversees the Contact Center, Business Intelligence, Member Experience, and Operational Support Departments.
Chavonya Reddick was promoted from Assistant Vice President to Vice President of Retail Sales and
Service. Chavonya works directly with the managers and branch staff at all 16 branch locations throughout Delaware, and has built a reputation for being approachable, reliable, and deeply focused on member needs. This promotion recognizes her strong member service skills, her dedication to supporting her teammates, and her commitment to going above and beyond to ensure every member has a positive experience.
“Promoting from within is one of the most meaningful ways we invest in Del-One,” said Dan McCarthy,
President and CEO. “These teammates have earned the trust of their peers, shown a passion for leadership, and continue to bring fresh perspectives that help us evolve, better serve our members, and continue toward our North Star of being the easiest place to work and do business. I’m grateful for the passion and commitment these teammates bring every day, and I couldn’t be happier to congratulate them on their well-deserved promotions and continued growth”.